Spacer image
Graphic
Clever solutions for charity accounting
Click to subscribe to our free email newsletter
 

FAQs no 2 'Template not found 'error

Templates do not show after installation

We have had a number of calls to our telephone support line from new customers, who have installed the templates and they receive a message 'template not found' or a similar message.

You should carefully read the section of the manual on configuring the templates.

There are two possible explanations for this problem. The first is that the templates have been installed in the wrong XL folder. See the manual for 'Office' Office10' and 'Office11' etc. Your templates must be installed in the correct folder

The other explanation is that you have not closed down Excel since installing and configuring the templates. After installation and configuring , closing down Excel and reloading will activate the templates.

 

 
Our solutions
Divider
VT Software templates VT Charity Templates
Efficient and SORP compliant charity accounts production software....
Divider
Services for accountants Services for Accountants
Charity accounts advice for other accountants.
Divider
Services for Charities Services for Charities
Services and advice for charities and their trustees...
Divider
Graphic
Related links
Graphic - no text
© Copyright 2005. Peter Brown & Co is a trading name of Undershot Ltd. Registered in England : No. 4114468. All rights reserved.
Graphic - no text
ABOUT US      LEGAL     PRODUCTS      VT TEMPLATE      ORDER FORM      ENQUIRIES      SERVICES       RESOURCES     CONTACT     HOME